I would be hesitant to say anything to your customer at this time. Although your intentions are good, she may feel upset and embarrassed if you comment on her appearance and possible PCOS. It's similar to making an unsolicited comment about weight loss to a person who is overweight or obese. That person knows he or she is large. I'm a large person. I always feel worse when someone makes remarks to me about it. I feel self-conscious enough about my size and appearance without having people comment on it and offer unsolicited advice.
Of course, it will be up to you to decide whether or not to say anything to this person you suspect may have PCOS. Perhaps she would be grateful for your support, but it is possible that mentioning PCOS could make her feel self-conscious instead. How are you considering starting your conversation with her? How do you plan to begin talking about PCOS? The manner in which you begin the discussion can greatly affect her response to what you have to say. |