Go back to the main bank page and reload.
The same thing has happened to me, and turned out the number of points in my pocket changed dramatically with a hit on the reload button.
I don't know why it acts like that, but always reload!

__________________
22 years old. Dx 2005. Off Diane bcp. Trying this low carb thing... And, it worked. But then I wanted chocolate.
"And I know, my church is not of silver and gold.
Its glory lies beyond judgment of souls."
~HIM~
English is NOT my first language. Please bear with me.