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Old 09-09-2005, 06:16 PM   #1 (permalink)
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Default March of Dimes (again)

Gals, here's a letter I'm planning on sending. Let me know what you think. I'll plug in specifics like the lady's name later.

Viv


As Prematurity Awareness Day nears, I’m becoming rather disheartened.

After the loss of my son, Rivelino Lee Crayton, to prematurity on 10/7/04, I tried for several months to volunteer with your organization. I was told repeatedly by people in your office that there were no “local” chapters in my area, despite my knowledge that there had to be. Fast forward to WalkAmerica, where I met the woman in charge of my “local” chapter, which meets monthly in Rockville, according to her. I was so excited to be able to help! I gave her my contact information, and months passed without my hearing anything.

Finally, after I left several voicemails for her, she called me back. She told me that the chapter was making plans for Prematurity Awareness Day, and that she’d be in touch with me about a dinner at the end of August. I still haven’t heard anything.

She mentioned that you were always looking for ambassador families. From the way I’ve been brushed off by your organization, it’s becoming very clear that you only desire living ambassadors. It seems to me that your message would have a much larger impact if you didn’t brush aside the thousands of preemies who die every year due to prematurity. Your marketing includes living preemies – perhaps people might do more, or understand better, if they realized that all preemies don’t live.

The reason I wanted to volunteer with your organization so badly is to give some sort of meaning to my son’s brief life. I think it’s awful that an organization that deals with families of premature babies lacks compassion and understanding. I would have been willing to do anything to help – pass out flyers, stuff envelopes, knock on doors – but I was not welcome.

I will continue to walk in WalkAmerica, but I’ll do it in another state so they get credit for my fundraising. This battle is too important for me not to fight it, but I am very disappointed in your organization.
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Old 09-09-2005, 08:29 PM   #2 (permalink)
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I think its crazy that they wouldnt jump at the chance to gain another willing volunteer such as yourself. You are doing the right thing by expressing your frustrations. Where is the letter being sent? The national office or the main Maryland office or what? Is there there only 1 point of contact for the Rockville chapter? Maybe you could deal with someone else other than the lady who doesnt get back to you?
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Old 09-09-2005, 08:32 PM   #3 (permalink)
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Viv I think that is a GREAT letter. You get the point across VERY well! You really are doing a GREAT thing! I am so proud to have you as my cyster! {{{HUGS}}}
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Old 09-09-2005, 08:34 PM   #4 (permalink)
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It's perfect. What a mess they are.
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Old 09-09-2005, 09:25 PM   #5 (permalink)
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One contact for the Rockville chapter. She actually works out of the Maryland chapter. I'm sending the letter there and cc-ing the national headquarters. I doubt it will change anything, but at least I'll feel a little better.

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Old 09-10-2005, 12:13 AM   #6 (permalink)
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Great letter, Viv. I would be extremely disappointed in the March of Dimes if they did not do something after receiving your letter. Good luck!
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Old 09-10-2005, 12:30 AM   #7 (permalink)
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I read your letter, and i got ticked at the way you are being treated. So I added a little more...hope you don't mind. Im all over the place...But i think you need to draw them in with Rivi's story and then punch them in the gut!


Quote:
Originally Posted by vivcrayton

As Prematurity Awareness Day nears, I’m becoming rather disheartened.

October 7, 2004 was a day that has forever changed my life. My son, Rivelino Lee Crayton, came into the world under the most dire of circumstances. He was born at 24 weeks 6 days and weighed...lbs. He put up a brave fight for his little life, but in the end God chose to take him to heaven. His precious little life gone, just as I was in awe of his presence within me. Needless to say, I am devastated. I am forever grateful for the time I was given with him, but my child, my son, was born too early and died too soon. Something a parent should never ever have to go through. But the reality of the matter is that not all preemies live. Parents that are left behind must find a way to go on...Some even find a new mission in life in trying to make their child's short life mean something. This is what I thought I found when I tried to volunteer for the March of Dimes.

After the loss of my son, Rivelino Lee Crayton, I tried for several months to volunteer with your organization. I was told repeatedly by people in your office that there were no “local” chapters in my area, despite my knowledge to the contrary. Fast forward to WalkAmerica 2005, where I met the woman in charge of my “local” chapter. I was told by her that my "local" chapter meets monthly in Rockville. I was so excited to be able to help! I gave her my contact information and waited with great anticipation for a phone call. Unfortunately, months passed ...no phone call...nothing. My efforts in trying to volunteer with the March of Dimes have been futile.

Finally, after I left several voicemails for her, I was finally given the courtesy of return phone call. She told me that the chapter was making plans for Prematurity Awareness Day, and that she’d be in touch with me about a dinner at the end of August. I still haven’t heard anything and it is now almost the middle of September.

She also mentioned that MOD is always looking for ambassador families. From the way I’ve been brushed off by your organization, it’s becoming very clear that you only desire ambassadors with living children. It seems to me that your message would have a much larger impact if you didn’t brush aside the thousands of preemies who die every year due to prematurity. Your marketing campaign includes living preemies – perhaps people might incited to do more if they realized that not all preemies live. It should be this fact, that should inspire others to give so that no other family has to go through what I did last year. This is proven by the donations I received during Walkamerica in memory of my son, Rivelino. But how can I continue to give even more if I am not being called upon to volunteer, even after offering time and time again! This is just very sad.

The reason I wanted to volunteer with your organization so badly is to give some sort of meaning to my son’s brief life. I think it’s awful that an organization that deals with families of premature babies lacks compassion and understanding, especially for those who have gone through a loss. I would have been willing to do anything to help – pass out flyers, stuff envelopes, knock on doors – but I was not welcomed.

I will continue to walk in WalkAmerica, but I’ll do it in another state so they get credit for my fundraising. This battle is too important for me not to fight it, I am very disappointed in your organization.
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Old 09-10-2005, 12:31 AM   #8 (permalink)
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I think the letter was very well put together and articulate. I hope that it finds its way into the right hands. Sometimes one person can make a big difference and I think they are really missing out by letting you get away. Good for you on keeping up the effort despite being brushed off.
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Old 09-10-2005, 11:27 AM   #9 (permalink)
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Quote:
I think its crazy that they wouldnt jump at the chance to gain another willing volunteer such as yourself. You are doing the right thing by expressing your frustrations. Where is the letter being sent? The national office or the main Maryland office or what? Is there there only 1 point of contact for the Rockville chapter? Maybe you could deal with someone else other than the lady who doesnt get back to you?
What she said...and everyone else.

Your letter is VERY well written and drives the point home. Their response to you (or lack thereof) is unacceptable. This is a letter that SHOULD be written and mailed.

And even if you don't get results, you will feel better knowing that you tried. As Gandhi said "You must be the change you want to see in the world."

We are all proud of you Viv!
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Old 09-11-2005, 01:42 PM   #10 (permalink)
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Good Letter. As a former Director of a couple non-profit organizations, I recommend not only sending it to the director but also the chair/president of the board of directors (I would start with local and if you don't get the response you want, send it to the State and National Boards). The Board holds the director accountable and at the very least your letter will most likely spur them to explore their outreach strategies and maybe even evaluate their message and strategic plan.

You can usually find the Board members names on the organization website and often you can find their addresses on the agency's 990 (tax form) posted at www.guidestar.com

Only one word of "caution"...and I say that partly sarcastically...in non-profits the squeekiest wheel gets the grease and be prepared for a request from them to become VERY involved. That's one of the ways I learned to solve problems with community-based organizations....I will usually ask the person raising the red flag to be a part of the solution, which it sounds like you are wililng to do. Saluki's quote of Ghandi is right on!

You're doing something very important for you, Rivelino and other parents that have lost preemies.

{{hugs}}
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Old 09-12-2005, 12:50 AM   #11 (permalink)
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Wonderful letter! I hope the stamp is on the envelope already!!! Let us know if you get a response from them.
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Old 09-12-2005, 07:38 AM   #12 (permalink)
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Awesome letter! Please keep us up to date on the response (if there is any).
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Old 09-12-2005, 09:52 AM   #13 (permalink)
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i agree, send it to the local person, the state person, and the national person. i am very disappointed and saddened that you are being ignored this way. the letter is great, ((hugs))
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Old 09-14-2005, 03:43 PM   #14 (permalink)
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I sent the letters off today. I'm not really expecting a response, but I feel better for speaking up!

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Old 09-14-2005, 04:11 PM   #15 (permalink)
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Good for you....my husband always asks me, when I get into a "letter writing fit" about something that has made me mad or upset me, "what do you expect it will accomplish". I tell him, maybe nothing but at least it will make me feel better and you never know who might read it and do something about it. I hope you get a response and that something is done about this because it is an outrage.

Come to think of it, I donate to the March of Dimes on a regular basis and if they don't do anything about your case, I might write a letter too!
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