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Old 07-20-2005, 09:25 AM   #16 (permalink)
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I think I would ignore the whole thing--and enjoy my privacy.

I'll bet your insurance company does not cover anything for infertility-and I would wonder if they would record your call, hoping you will mention something about ovulation or pregnancy or something they could call infertility treatment. Then they won't cover your met or any drug for infertility.
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Old 07-21-2005, 01:02 AM   #17 (permalink)
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Quote:
Originally Posted by vivcrayton
That's a good point, Coree!

I KNOW that in my case, their "management" program was all about saving money. If they were so concerned about "managing" my pregnancy, why didn't I hear from them BEFORE I was halfway through my pregnancy and had just had a $15,000 surgery?

That said, I LOVE BCBS. I wouldn't have insurance with anyone except them or Aetna. I have excellent options with both companies.

Viv
Oh yeah, Viv, I totally believe in your case it was about saving money and the way they handled it was insulting. As if you'd have that surgery if you didn't need it

I think they have different reasons for contacting people and it always has something to do with their bottom line and nothing to do with the person's health.
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Old 07-21-2005, 08:08 AM   #18 (permalink)
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I have also received inquiries like this from my insurance, Employee Benefit Services. I have to say this is something that has been in the works with a lot of insurance companies. Being in the healthcare profession and working with insurance this is how I have come to understand why they are doing this, monitoring money as well as upping patient care. Certain hospitals also do this, you are assigned a PCC (Patient Care Coordinator) to assist you through treatment of certain illnesses, diagnosis and/or diseases. My nurse at the hospital I work at comes to me once a month and makes sure I am healthy and following the advice of my physician. My insurance has done the same thing but I opted not to do the insurance program because I told the nurse that I am comfortable with my doctor for PCOS as well as my asthma. It has taken me too long to feel this way and I just don't trust the insurance companies all that way. Insurances are very sneeky and are usually out for themselves, other than showing some compassion during the most stressful times in one's life after an emergency/death. I hope this helps. Just my own thoughts here.
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