Hattie,
First of all *big hugs* for both of you. What a great cousin you are!
Sadly I've come across problems trying to get Met. even when ttcing (as you can see from my many angry posts

)
Is your cousing seeing an Endo? Maybe she should concentrate on getting her doctor to refer her. If he refuses then she should ask for the health authority's address and if pushed even more tell him you intend to write to your local MP.
We all have a basic right for treatment and having your cousins concerns met by a brick wall just isn't good enough (oooooh can you tell i'm passionate about this subject

)
Is there any way you can go to the appointment with her just as moral support?
Good luck to you both, keep us informed on how things are going!
Love
Lisa xxxxx