I am absolutely appalled at the mistake your office made. After paying for rush service and providing everything including the actual file numbers, there is absolutely NO excuse for receiving someone else’s birth certificate and altogether someone else’s marriage license. It was not hard to do this right. I all but sent you photocopies of the documents themselves.
All Ken Jones (or whoever keyed in the numbers on the computer) had to do was read the names after he printed the documents. It was clear as day that a mistake was made. And he appears to have forwarded copies of these on to the Secretary of State for apostilling. I can only hope that that office catches the mistake and doesn't send me apostilled certificates that belong to those other people.
I expect you or Mr. Jones to expedite the CORRECT copies I need, as explained in the copy of my original request. And I expect you to overnight these documents to me at your expense.
I am seriously considering calling my local news channel and newspaper, as well as tracking down the persons to whom these certificates belong. I’m quite sure they would not be too pleased to know I have these documents in my hand. I understand a marriage license is a matter of public record. But a birth certificate is a very private and protected document.
I implore you to make sure your staff double-checks their work.. I needed those documents quickly then. Now I need them “yesterday” now!!
Thank you for your very prompt attention to this matter.
Sincerely,
Robin E Reyes
enclosures: detailed original request
copies of cashed checks
incorrect birth certificates
incorrect marriage certificates
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That's just unbelievable! How could a government agency screw up so badly?! If I were those other 2 people I'd be pretty irrate too!
Your letter is not too strong--good on you for sending one out!
__________________
Happily married for 19 years & mommy to 3 beautiful daughters
~13 year old (born preemie @ 24 weeks), 5.5 year old & 3.5 year old (both born in China!)~
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i dont think it is too strong either, but i would also ask for a refund for the rush delivery fee you paid. So how many days delayed are you at so far?
Its not harsh its perfect, well spoken and dont forget to demand your shipping fees to be refunded.
Update us on what happens !
Amy
__________________
Amy (34) To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. DH (36)
DS (7) To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. DD (3)
Oct 09 - Femara 5mgs Days 3-7 BFN
Nov 09 - Femara 5mgs Days 3-7 BFN
Dec 09 - Femara 5 mgs Days 3-7
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I think the letter is not too strong at all! They screwed up big time and need to get it corrected! You go girl!
__________________ Me: 40 DH: 40 Married 04/21/01
dx pcos 1998; have been on Metformin for 6 yrs (2000 mg/day)
Ectopic pg 08/02 ... HSG 09/02 -- all clear
Five failed clomid rounds as of 2/27/03
Laparoscopy 03/11/03; found multiple fibroids and endometriosis
3 rounds of Gonal-F injections with IUI's -- all a BUST!!
Myomectomy on July 8, 2003 to remove fibroids.
Adopted the Light of My Life on July 14th, 2004 from St. Petersburg, Russia
is this too strong? 
